Customer Testimonials
This was one of my best experience buying a car. All the sales team was very knowledgeable about the car and its features. I will definitely will recommend them to my friends.
Felt very confortable, everything was explained. Salesman was very helpful and patient and took the time to answer our question. Gave us time to consider purchase and gave us several option
Everyone was so very nice and thorough, explaining the newer features on this Cadillac, that I did not have on my previous Cadillac. Live the car
Such an easy car buying experience! My salesperson, Troy Verdialez, found the vehicle I was searching for without trying to sell me more car than I wanted. He was patient and knowledgeable in answering my questions. All of the employees were helpful and courteous.
they were well prepared when i got to the dealership. in and out in a hour and a half. nice people, and knew their business.
This was my first new vehicle purchase in 9 years. Needless to say I was a little concerned about going through this process. We know, from experience, that working with sales personnel is not a fun task. Well at Michael’s Cadillac it was very different. First off the dealership had an atmosphere that was conducive to allowing you the ability to browse and ask questions to gain knowledge. This was by far and above better than the Lexus or Mercedes dealerships here in the valley. My sales professional Tanvir Chima was not pushy or aggressive at all. His sales manager ...
It was an extreme pleasure purchasing my SRX at Michael Cadillac. Milt Casey and the rest of the Sales Team were extremely pleasant and the service far exceeded my expectations!
We really appreciate the service we received at Michael Cadillac. Troy Verdialez and Gary Turgeon were really great and provided excellent service Gary was really awesome with my kids. Thank you!!!
Troy Verdialez did a great job showing the vehicle features. He was knowledgable, friendly, gave us the time we needed review and test drive the vehicle.
Troy did a great job, very informative, friendly, and professional. We will for sure be seeing him again with our next purchase.
Tan is a wonderful guy with terrific service. Gary never listens and Milt knows nothing of the car. Otherwise it was an overall good experience. Peter
Troy Verdialez was very friendly n helpful He answered all our questions n knew a lot about the car I purchased. He even went out of his way to have it delievered to my house which we appreciated very much. Thank u again.
I have never had such prompt, expertise service as I had with this experience. I would recommend Sean to anyone who wants to buy a Cadillac!!
Tan was an excellent salemen with great attitude very friendly and took care of us deafening going back because of him going to be a loyal customer of his
I have leased and bought cars from various dealers in Fresno and I have to say that Nick, Tan and Gary were the best guys to work with...They made me feel like I was important and they went to all lengths to get me exactly what I was looking for in a very slim market with the 2015's picked over and the 2016's just rolling out...I love my new SRX and know I will be going back to Michael to lease my next vehicle. The customer service was like no other!!!
I recently leased a 2015 Cadillac ATS. I was absolutely delighted with the service that I received. It was an easy process, no high pressure, very friendly and informative. Within 24 hours I drove away in my new! George Melton my salesperson and Gary Trudgeon were excellent. I would highly recommend to anybody searching for a new car. Ihad went to numerous dealerships prior to this lease looking for my next car. This experience was by far the best
Gary, Nick and Jacques were very helpful in the ordering of my Escalade. The process couldn't have gone more smoothly thanks to their help and expertise.
Nick was very helpful and curtieous and answered all the questions that I had for him.
All of our visits to Michael Cadillac were a pleasant experience from the initial test drive right down to the finance procedures! Thank you for your attention to details!
Just received our new SRX. We had very specific options in mind, which were not immediately available on the lot. That proved to be irrelevant. These guys found exactly what we wanted, and got it to us in time to take advantage of all the available rebates. It is our third car from Michael's, but it won't be our last. Truly courteous and professional service.
Me & my wife were very happy with the service & care that Michael Automotive provided us when we purchased our new Cadillac ATS. The salesman were very professional & guided us through the purchase with ease. We will happily recommend all friends and family to Michael Automotive and want to thank Brandon, Jacque & Nickolas for professional and great service they provided us! Sincerely, Joe
Thanks to all at Michael Cadillac that assisted with our purchase. ??. We're very happy with our purchase. Will definitely recommend this dealership to our family and friends.
It was so nice to go in and purchase a car and not have to go through all the hassle that is typically associated with buying a car. Personable, friendly sales people who did not make us feel pressured through the process.
I had a noise in the the front end of my Cadillac that kept on getting worse. My friends and family had their own opinions of what it was and what I should do. I brought it into Michael Cadillac like I do for routine service and found out it was as simple as needing tires and a alignment. They gave me a fair price and it was completed the same day. Noise is gone!
I had a good experience buying our Cadillac SUV here. There was no pressure at all from salesman in buying a vehicle. They were very friendly and met our car needs.
I want to thank Patrick Chuman for stepping in to see that everything was completed and that I was happy with my new car. He did and excellent job and I hope he has a rewarding career at Michael's Cadillac. I love my new care!
Tan was extremely professional and knowledgable on the Cadillac ATS and CTS. Tan and Gary made sure I had all the information I needed before making a decision. At no time did I feel rushed or pressured to make a decision. All my questions were answered. Tan and Gary both representated Michael Cadillac in a professional manner.
Nickolas Delgado was the nicest, most informative, and helpful salesman I have ever dealt with. He was very knowledgable, helped us find the car we wanted, and make the process very easy. The whole experience was wonderful and we are extremely happy with our new car.
David did an amazing job making sure I drove away super happy. He took the time to make sure i loved what I was about to purchase. Thank you!!!!!
The experience was very pleasant and comfortable. David was extremely knowledgeable and courteous. He did not try to push us into any particular vehicle and in fact allowed us the time to discuss our options. He allowed for one of the most pleasurable car buying experiences. The dealer management was equally as friendly and helpful. The financing portion was the quickest I have ever had the pleasure of being a part of.
The dealership allowed me to look at all the cars, answer all my questions, give me all the time i needed without pressure to buy. They did everything possible to find the car i wanted. It was a great experience and I finally purchased
It was a pleasure to work with Tan Chima. He was knowledgeable, friendly and honest with us. I would definitely recommend Michael Cadillac to my friends. Furthermore I would recommend Tan to assist them they will be pleased.
I went in for service and was surprised at the friendliness and efficiency of the manager and staff, I would return and recommend to friends.
George and Matt were very helpful and knowledgeable of their product. Highly recommend them to anyone interested in buying a vehicle. They worked with our complicated scenario and it all worked out great.
Great service, and, service rep. My only complaint is having a battery go bad in an SRX that is garaged and only has a little over 10,000 miles.
I came in to the service center pretty frustrated but the on-site manager was very helpful and understanding, I would come back to Michaels.
Ken did an outstanding job of getting me in as soon as possible for my appointment to get some warranty work done. When I got there he already had the paperwork ready to go so waiting was kep to a minmium. He also had called the rental car company so I had a "loaner" vehicle there in minutes - surprisngly to me it was a top of the line Cadillac which they paid for!. He followed up with me later that day to give me an update on my car, he even gave me is personal cell phone ...
Gary Turgeon, sales mgr. was great, understood what I wanted, got the deal done quickly, was wonderful to work with. I have bought from Gary before and love dealing with him. David Riveira was the sales person who showed me the vehicle I chose and delivered the car and explained all functions. I liked him and he knew how to teach me the details of all the bell and whistles. Overall, a really pleasant experience !!!
It was a pleasure to work with Nickolas Delgado. He was knowledgeable and honest with us. His familiarity of the operation of the SRX was assuring. I would definitely recommend Michael Cadillac to my friends and patients. Furthermore I would recommend Nickolas to assist them.
Sean Swinney was great and the sales manager, Gary Turgeon, were a joy to work with. They both went above and beyond to make me feel comfortable and informed. I love my new Cadilac and I will be back to Michaels to purchase my next one.
It was my first experience leasing a vehicle (2013 Cadillac ATS), and my first time @ Michael Cadillac. The customer service and overall experience was excellent. My sales rep (Nickolas Delgado) was knowledgable and made the whole process easy from start to finish.
Our salesman was very knowledgeable, helpful and answered all our questions. He is the first car salesman we have liked. Usually, they are pushy, rude and arrogant. I would definitely purchase another car from David and recommend him to others.
Mike was very helpful and pleasant to deal with. Love the car. I would recommend to friends and family. Would go back again for another purchase
I would like to take this opportunity to convey the professional service my wife and I received from Mr. Smith. Michael presented a genuine, sincere personality that made me and my family feel we had known Michael for years. In these current times it's rare to receive great service from anyone. My faith has been reinforced there are more people like Michael Smith than not. Michael's Cadillac has gained another very satisfied, happy customer. Thank you, the Morris Family.
We came in to look at a ATS, but found it too small for our needs. Then we looked at an XTS which suited our needs better. Our salesman, David Rivera, was excellent and very patient as he worked with us Friday evening and all day Saturday as we decided our purchase. Our overall experience with David and the dealership was excellent--no "high pressure," just a good deal. We will return in the future.
Easier than any other dealership I have worked with to buy a car. I think, since I'm the one doing the review, what I said was sufficiant but it was less than 25 words. Makes me not want to do a review
The professional and friendly service we received from George Melton was outstanding. He treated our disabled son, my wife and I with deep respect. This was our 4th new Cadillac from Michael Cadillac and we will recommend the dealership and George Melton to all of our friends and business associates.
When I first called and then came in, I told both Gary and Jacques what type of car I was looking for, amount of monthly payment I wanted and appr what I would use as a doen payment. Both men took great care in spending time and answering my questions. Once I had decided on the car, they had all the paper work ready fo rme when I got to the dealership afterwork. I spent less than an hr completing the forms! In the past we have spent a couple hrs with other dealers. Jaques took his time showing me ...
Everyone we encountered at Michael Cadillac was kind and and helpful. David Rivera was exceptionally kind and patient with us (the older genration-- not too familar with all of the computer stuff). He made sure we understood how to work all of the gadgets. It was a pleasure doing business there. This was our third Cadillac--all purchased at Michael Cadillac.
Went for warranty work as well as oil change and tire rotation. Rob Lewis was on top of all work done. Got me in and out in a very efficient manner. Kept in touch with me at every stage via phone. Plus, he arranged for a rental car in a very timely manner.
I was very pleased with the knowledge Rob had of my problem and his ensuring the fix was covered by my warranty. Will take me Cadillac there for any required work.
We have purchased several vehicles from Michael Cadillac in Fresno, CA. We have always enjoyed doing business with them and this time was no exception. Everyone at Michael's is friendly and eager to help but not pushy or overbearing. George Melton is always friendly and very knowledgeable about the vehicles. He was very helpful in finding the vehicle with all the options that we were looking for. The facility is clean and the inventory is large so that we were able to see what we were getting before we purchased it. We will definitely be doing business here again.
A huge “THANK YOU” to George Milton, Perry Ramos, Arthur Markarian and the Michael Cadillac Chevrolet used car team for making the purchase of my dream car very pleasant and easy…. There were no surprises, no gimmicks and no stress! I did not have a lot of time to spend on the lot so am grateful that George and the team worked as quickly as possible so I would not miss the Fresno State Game.. Thanks for your patience during our many questions. I will definitely recommend this dealership to my friends/family and purchase another car from Michael’s ...
Mr. Sweeny went out of his way to make sure we had excellent customer service, from filling up our gas tank to providing us with cadillac rugs for your new car. We truely had a great experience. Thank you!